The staff was extremely kind and helpful, providing excellent service. Hung, one of the receptionists, recommended great restaurants and helped us find the famous Giang Coffee. The location in the old quarter was perfect, with major tourist attractions within walking distance. The hotel offers airport pickup cars at a reasonable price, which is more convenient and safer than taxis.

Felt well taken care of, no complaints at all.

Spacious room, good A.C and toiletries, helpful staff, nice breakfast and great service. Great location with plenty of food and shopping options nearby. Quality spa services available. Excellent value for money.

Friendly staff, excellent service, well-located, great atmosphere, spacious room, good AC.

Nothing to complain about at all.

I had a truly pleasant stay at Hanoi Garden Boutique Hotel & Spa! The location was perfect, right in the heart of the old quarter. The room was clean, spacious, and had all the comforts I needed. The staff went above and beyond to provide excellent service, helping me with everything from information about the city to arranging transportation. The breakfast spread was delicious and offered a good variety of options. I also appreciated the little personal touches like the candy and notes left on my door. my experience at Hanoi Garden Boutique Hotel & Spa was wonderful and I highly recommend it.

I was pleasantly surprised by the value for money at this hotel. Despite not being a luxury resort, the attention to detail and level of service exceeded my expectations. The hotel is located in the center of Old Quarter, making it convenient to explore the vibrant streets, and it's within walking distance of the night market. The staff were incredibly welcoming and went out of their way to make my stay enjoyable. The rooms were basic, but in good condition, and I especially loved the ones with a balcony and a view. The breakfast included a great Vietnamese coffee and offered a variety of Western and Asian options, all served in small portions that were quickly refilled to keep the food fresh.

Nothing to improve, everything was ok.

This hotel is located in the heart of the city, right in the center of Old Quarter, making it convenient to explore the major tourist spots and enjoy local eateries within walking distance. The staff here are extremely friendly and provide excellent service. They go out of their way to ensure that all details are taken care of and make you feel like a VIP. The rooms are clean and comfortable, with nice touches like flowers placed on the bed for a romantic atmosphere. Plus, the hotel offers personalized birthday cakes and rooms with great views. The breakfast at this hotel is delicious, with a good variety of Western and Asian options. The food is always fresh as it's served in small portions and quickly refilled. And of course, the Vietnamese coffee is a must-try.

All was great, no complaints.

Located in the heart of the city, close to the night market and popular shopping streets. The room is beautifully furnished, with homemade shower gels and excellent service. Spa and massage services are also available at a reasonable price. The staff is welcoming, helpful, and goes above and beyond to make guests feel comfortable, reminding them of flight times and aiding with transportation. The breakfast is executed well and served by courteous and prompt staff.

This hotel is located in the Old Quarter at the very heart of the city, making it the perfect base for exploring all the major tourist spots. Plus, it's surrounded by a lot of great local eateries, so you'll never run out of delicious food options. The attention to detail here is superb, with rooms decorated with balloons and rose petals, and even personalized birthday cakes for special occasions. The beds are super comfortable and the showers have three different showerheads, guaranteeing a refreshing experience. The breakfast spread is fantastic, with a good mix of Western and Asian options, and the staff serves the food in small portions to keep it fresh. And don't miss out on their great Vietnamese coffee!

All was perfect.

This hotel was a great base for our city trip! We loved the friendly and helpful staff, who really went out of their way to make us feel welcome and comfortable. The breakfast was tasty and had a good variety, and the location was perfect for exploring the city centre and all its attractions. We also appreciated the free Wi-Fi and the clean and spacious rooms.

That the rooms facing the street were a bit noisy, but we were able to switch to a quieter room upon request. the air conditioning could have been a bit stronger, as it got a bit warm during the day.

We loved our stay at this hotel! It was conveniently located near the city center and within walking distance to many attractions, such as the night market and the lake. The staff were incredibly friendly and helpful, assisting us with any questions we had. Our room was spacious, clean, and had all the necessary facilities. We particularly enjoyed the buffet breakfast and the excellent cleanliness of the hotel.

None.

Stayed in a 3-star hotel for our city trip and so amazed by their exceptional service. The staff were welcoming, courteous, and full of smiles. The rooms are clean and spacious, and the beds are comfortable. We enjoyed the teas and delicious snacks provided. Plus the hotel is situated in a convenient location that allowed us to explore popular tourist spots in the city center.

Honestly, I couldn't find a single negative aspect of this hotel during our stay. From start to finish, everything was perfect.

I always stay at a charming hotel in Hanoi. The staff once helped me return my forgotten shower bag. It suits me perfectly with free Wi-Fi, a car park, a bar, a restaurant, a flat-screen TV, and air conditioning. I'll be back for Christmas!